WARRANTY

All products in ELMARK TRADE LTD. website store have a legal guarantee under the current low and trade policy of the store. The products are brand new in an original package. The warranty of any products can be checked on the products webpage.

The customer can not use the warranty in the following cases:
- In an attempt to repair the product
- Damage because of incorrect exploitation
- Spoiling the integrity of the product
- Lost a purchase document (receipt or invoice)
- Lost warranty card
- The warranty does not cover damage from: moisture, flood, fire, natural disaster, breaking, scratches, dust, burning and other incorrect actions.

The warranty does not cover the components of the products with limited warranty life: batteries, supplies and e.t.

In case when the product comes with a warranty card, the entries warranty is correct. Otherwise the valid warranty is on the products page.

If any failures in the outer appearance of the products occur during the shipping, the customer shall contact the courier company for a damaged shipment.

For full warranty conditions, see here.

EXTENDED WARRANTY
 

Extended warranty

!!! These terms are for end customers, which are using the product for its purpose and not buying it for a trade purpose. Extended warranty conditions are not valid for partners and distributors with which elмаrk has trade contracts.

The extended warranty is valid for all products with ELMARK trademark, presented in our catalogues ELMARK lighting and ELMARK electrical, available for downloading at www.elmarkholding.eu and have no label   limited offer/until supplies last

Users who want to use the extended warranty must:

-have purchased ELMARK product after 01.12.2017

-to register the purchase at https://en.elmarkstore.eu/extended-warranty by fill in all the requested fields and push send button.

-to make registration up to 14 days after the buying date or 30 days for products in category Home Appliances

Extended warranty has same conditions as standard warranty.

The warranty is valid just in case if the information provided during registration is correct, and received by ELMARK

After registration of the buying, user will receive email with a unique number, which confirms registration.

With requesting of the claim within frameworks of extended warranty, the user must present document for the product purchase, email-confirmation of the registration for extended warranty and claimed product itself.

Only the buyer can use the extended warranty.

No one such as representative, distributor or dealer doesnt have right to change, modify or extend the standard or extended warranty conditions on behalf of ELMARK, no matter of the reasons.

ELMARK offers a 10 years standard production warranty. For this product the option of extended warranty is not applied.

ELMARK offers a 7 years standard production warranty. For this product the option of extended warranty is not applied. When the purchased product is for industrial usage, its warranty is 3 years.

ELMARK offers a 5 years standard production warranty and 2 years extended warranty within a registration of the purchase at the address: https://en.elmarkstore.eu/extended-warranty  When the purchased product is for industrial usage, its warranty is 3 years.

ELMARK offers a 5 years standard production warranty and 2 years extended warranty within a registration of the purchase at the address: https://en.elmarkstore.eu/extended-warranty

ELMARK offers a 3 years standard production warranty and 4 years extended warranty within a registration of the purchase at the address: https://en.elmarkstore.eu/extended-warranty

ELMARK offers a 5 year standard production warranty. For this product the option of the extended warranty is not applied.

ELMARK offers a 4 years standard production warranty and a 1 year extended warranty within a registration of the purchase at the address: https://en.elmarkstore.eu/extended-warranty

ELMARK offers a 3 years standard production warranty and 2 years extended warranty within a registration of the purchase at the address: https://en.elmarkstore.eu/extended-warranty

ELMARK offers a 4 years standard production warranty. For this product the option of the extended warranty is not applied.

ELMARK offers a 3 years standard production warranty and a 1 year extended warranty within a registration of the purchase at the address: https://en.elmarkstore.eu/extended-warranty

ELMARK offers a 3 years standard production warranty. For this product the option of the extended warranty is not applied.

ELMARK offers a 2 years standard production warranty and a 1 year extended warranty within a registration of the purchase at the address: https://en.elmarkstore.eu/extended-warranty

ELMARK offer a 2 years standard production warranty. For this product the option of the extended warranty is not applied.

ELMARK offers a 1 year standard production warranty.For this product the option of the extended warranty is not applied.

If you have any questions, please contact us on +359 52 57 55 77 or email us at en-orders@elmarkstore.eu